Description
Your customers are talking about your brand — are you answering them? The Multi-Platform Response Pro Package ensures your business stays on top of engagement across Facebook, Instagram, Google, LinkedIn, or Twitter (X).
Our team actively monitors your social channels and responds to incoming reviews, comments, questions, and concerns with tailored and brand-aligned messaging. Whether you receive praise, complaints, or questions, we help turn every interaction into a reputation-building opportunity.
Key Features:
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Up to 100 custom responses/month
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Support for up to 3 social channels
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Negative review mitigation strategy
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48-hour response time guarantee
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Brand voice guide development
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Monthly engagement insights report
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Monthly call with account manager
Ideal For:
E-commerce companies, agencies, retail brands, and medium-sized businesses looking to outsource customer engagement for better reputation and customer loyalty.
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