Advanced Crisis Response & Monitoring Package

Description

When a reputational issue goes beyond a one-off post or spans multiple platforms, the Advanced Crisis Response & Monitoring Package gives your brand continuous expert support to manage, de-escalate, and recover from online backlash.

We assess the scale of the issue, draft responses across networks, actively manage and track mentions, and maintain an ongoing communication plan. Our dedicated team will assist in turning the crisis into an opportunity for clarity, transparency, and customer trust.

What’s Included:

• Crisis response management for up to 3 platforms

• 30 days of brand mention and sentiment monitoring

• Real-time content adjustment & DM support

• 10+ response scripts reviewed and approved

• Crisis alert escalation plan

• Custom post-crisis communication strategy

• 1 live coaching session + downloadable playbook

Who Should Use This:
Brands experiencing public backlash, viral issues, high-profile complaints, or negative influencer coverage needing round-the-clock coverage and risk control.