Strategic Crisis Planning Session (Prevention + Protocol)

Description

Don’t wait for a PR disaster to hit—prepare now. Our Strategic Crisis Planning Session is a proactive 90-minute video consultation designed to help your team prepare a complete crisis management plan tailored to your brand, audience, and digital ecosystem.

This session includes a reputation risk assessment of your current online footprint. We’ll walk you through real-world brand threats in your industry, evaluate your review vulnerabilities, and create a ready-to-launch crisis protocol that includes review response chains, media holding statements, team responsibilities, and listening tools.

This service is perfect for teams who want to be proactive, not reactive—especially in industries like hospitality, healthcare, real estate, and finance.

What’s Included:

• 90-minute virtual workshop with a senior strategist

• Digital reputation risk analysis

• Crisis prevention checklist

• Customized response protocol (PDF)

• Roles & responsibilities matrix for team

• Templates for negative review escalation and customer apologies

• Setup guide for review and social media monitoring

• 1 follow-up check-in (email/Slack)

Who It’s For:
Any business that values brand trust and readiness, including agencies, startups, or regulated industries looking to avoid reputation disasters.